ATI’s commitment is to constantly improve and innovate the solutions offered to customers around the world. The teams do everything possible to provide customers with the best possible services.
The satisfaction of customers and their companions is our main objective.
As far as possible, to satisfy the needs and/or wishes of its customers in terms of quality of service, quality of finish of the equipment, general appearance, choice of colors in harmony with the host site, installation of the installations according to the constraints imposed by the customer’s operation…
– Meet the requirements of the client’s plant authorization
– Put in place transparency and customer tools, and thus be able to provide precise and concrete answers to its questions and to the possible interrogations of residents
– Communicate with our customers at all times with a real and understandable exchange, converting their expectations into clear internal requirements, allowing everyone to define without ambiguity the tasks to be carried out,
– Conducting satisfaction surveys and quality meetings that will allow the company to offer the best solutions and services to customers.
This action plan naturally led us to establish an internal quality assurance plan based on the ISO 9001 standards.
It is based on the principle of continuous improvement of environmental performance and control of the impacts of our activities and on the best satisfaction of our customers.
We are committed to continuous improvement and regulatory compliance.
Ati Industries is ISO 9001 certified and continues to improve and enhance its processes to best meet customer and environmental requirements.